ATM Woes

In one episode, the writer explains her misery with an ATM in The PIONEER, Dated April 1, 2008.

I have similar instances.

1. IDBI ATM

Once, while operating an ATM of IDBI Bank, the power went off and the ATM Card was swallowed by the machine, never to return it.

Ranchi - not being a metro, I went to the Bank’s office and I was told that I can get the Card back next day when it will be returned  by the service people. The matter ended next day.

In the current episode, the writer was asked by the guard to wait for eight days when the Card will be returned by post.

Why therefore, there is no proper backup power at the ATMs.

2. SBI ATM

Operating at SBI ATM, the least said is better.

At one ATM, immediately after punching the Pin number, the machine of its own, started belching currency notes. It stopped only after it ejected Rs 2500/-. I just wanted to leave the booth after collecting the money and my card, as if some “SPIRIT” has entered the ATM.

Upon its complaint, the Bank was more interested in knowing if the money belched has been debited in the account or not.

In another instance, it was a horrid time to first find out how to operate [ where the ATM was a touch screen model ] -  then after many exercises it just refused to budge and after a good 15 minutes the guard comes and tells that the ATM is out of order. Another ATM situated just beside it asked to verify the balance, when the ATM itself showed a balance in 5 figures.

The service provider was requested to display the type of ATM in the cabins and to see non-incurrence of refusal to dispense money, other thing remaining okay, is yet to show results.

In most cases, nowadays, the Banks are reluctant in entertaining cash withdrawals and curtly ask the clients to avail ATMs.

3. Crisp Notes Vs Soiled notes

The writer is lucky to expect crisp notes from the ATM. I am yet to get crisp notes from a Ranchi ATM – where soiled, burnt and in some cases counterfeit notes are the order of the day.

KOI HAI KYA ?  - Of course SUNANE WALA.